Yale Club of Richmond
Served on the Board as VP and Ex-officio Director through my role as Yale Alumni Association Delegate. Reinstated 501(c)(3) status and established publicly posted bylaws for transparent governance.
About me
Hi! I'm a dynamic technology leader that has a strong understanding of technology, people, organizations, markets, and government. I self-taught programming in elementary school and made hundreds of web applications following the evolution of technology. Today, I have a strong background in software development, systems integration, technology consulting, enterprise and solutions architecture, and technology leadership.
Regarding technology leadership, I encourage a culture of continuous learning, collaboration, integrity, sustainability, entrepreneurship and accountability to increase revenue, manage costs, and increase morale effectively in a competitive market. I help create an environment for team members to thrive by setting policies and guidelines, removing unnecessary red tape, procuring right-sized tools, implementing automations, and enforcing accountability with shared risk.
20+
years of professional software development
15+
years of professional leadership
12+
years of strategic business management
Areas of Expertise
My value comes from the breadth and depth of my previous experiences, which help teams solve problems with optimal, sustainable solutions with lower risk. I strive to understand exactly how technologies are integrated to solve specific business problems, and I can isolate and scope initiatives and issues to add strategic value with less complexity, effort, and risk.
I've architected custom mission-critical e-commerce systems for 100k+ monthly active users and also integrated disparate business systems for enterprise resource planning (ERP) and revenue operations (RevOps). My experience in enterprise and solutions architecture helps create robust and functional business systems integrations with marketing automation, lead generation, customer relationship management (CRM), human resources information system (HRIS), enterprise resource planning (ERP), voice over IP (VoIP), email, chatbot, lakehouse, performance monitoring, and reporting tools that can integrate with custom SaaS product offerings to create fully-automated lead-to-cash processes.
Modern enterprise systems support revenue growth. These systems allow quick geographic and product expansion and retraction, marketing automations, seamless A/B version testing, user session heat maps, customer journey tracking, conversion rate tracking, multi-touch attribution, streamlined customer onboarding, dynamically curated content generation, customer satisfaction (CSAT) score generation, customer review generation, sales pipeline management, supply chain management, team performance management, and more. Data can be piped into analytics systems including machine learning for business intelligence to support strategic decisions.
Modern enterprise systems also support sustainable growth without sacrificing customer experience, compliance, and security. Automated workflows in employee onboarding and offboarding, threat detection, contract management, compliance management, asset management, inventory management, risk management, configuration management, process management, incident management, etc. can help organizations scale up and down with stability and control.
Together with organization leaders, we can create optimized omni-channel customer experiences with the development and integration of custom and vendor solutions to achieve organizational goals with measurable outcomes.
Technology
- Digital Transformation
- Build vs. buy
- Cybersecurity
- Product development
- Data analytics
- Identity management
Business administration
- Customer experience
- Organizational structures
- P&L management
- Policies and procedures
- Mergers & Acquisitions (M&A)
- Prioritization
Leadership
- Strategy
- Communication
- Team management
- Compliance
- Building consensus
- Active listening
Industries
- Financial
- Healthcare
- Intellectual property
- Government
- Consulting
- Real estate
Education
Yale University
Master of Business Administration
Carnegie Mellon University
Bachelor of Science in Electrical and Computer Engineering
Microsoft Certified: Azure Solutions Architect Expert
AZ-305 Certification
Microsoft Certified: Azure Administrator Associate
AZ-104 Certification
Project Management Institute Project Management Professional
PMI-PMP Certification (2013)
CompTIA Security+
Security+ Certification (2010)
Microsoft Certified: Security, Compliance, and Identity Fundamentals
SC-900 Certification
SAP NetWeaver Enterprise Portal Administrator
EP200 Certification (2008)
Opscode Chef Certification
Chef Continuous Integration and Delivery (2013)
Standards and Compliance
I have experience working in highly regulated industries such as healthcare, financial, intellectual property, real estate, insurance, cybersecurity, and government. I'm familiar with protecting sensitive data such as non-public information (NPI), personally identifiable information (PII), and protected health information (PHI) within organizations and supporting systems, and I'm also familiar with de-identifying data for external processing.
We can use policies and procedures and automated workflows to stay on top of everchanging regulations. I've written policies and procedures for organizations and teams, and I've worked with data governance, risk assessment, and auditing tools to meet and ensure compliance with technical and process automation.
GLBA
Gramm-Leach-Bliley Act
TCPA
Telephone Consumer Protection Act
CFR
Code of Federal Regulations
CDPA
Virginia Consumer Data Protection Act
RESPA
Real Estate Settlement Procedures Act
SOX
Sarbanes–Oxley Act
HIPAA
Health Insurance Portability and Accountability Act
HL7
Health Level Seven
FHIR
Fast Healthcare Interoperability Resources
FIPS
NIST Federal Information Processing Standards
SCAP
NIST Security Content Automation Protocol
CMMI
Capability Maturity Model Integration
PCI-DSS
Payment Card Industry Data Security Standard
ISO/IEC 27000:2018
International Organization for Standardization Information Security Management Systems
XML4IP
eXtensible Markup Language by the World Intellectual Property Organization
MISMO
Mortgage industry communication standards
Projects
This personal website is a live example that is built from scratch with Next JS Framework (React). It's a progressive web app (PWA) that is downloadable to your device as an iPhone or Android mobile app and integrates with Firebase for authentication and HubSpot for omnichannel communication. The audio and video on this website have been generated via locally trained generative AI using PyTorch and Tensorflow models with my voice and facial expression datasets.
Here are some public projects that I have contributed to in the past.
CapCenter
Served as CTO to combine mortgage, realty, and insurance systems to simplify the home buying experience. Implemented an omni-platform communication strategy and unified all customer touchpoints while expanding product offerings and service regions.
CapCenter Homes
Served as CTO to release realty and homes websites with GIS features using distributed databases.
Kastling Group
Co-founded boutique consulting firm that designed mission-critical solutions for United States Patent & Trademark Office, House of Representatives, and Department of Veterans Affairs.
USPTO Patent Center
Served as the principal software architect for the electronic patent filing system for the U.S. Patent & Trademark Office.
NIST National Vulnerability Database
Served as the development and operations lead for the National Vulnerability Database and its administration console at the National Institute of Standards and Technology.
DVA Mobile Health Program
Served as the web architect for the first set of HIPAA-compliant mobile health program applications (pre-Cerner) such as Patient Viewer, Summary of Care, Mobile Blue Button, Secure Messaging, and Scheduling.
Eye Home
We conceptualized and successfully prototyped a home protection system with IoT devices that alert via text/SMS during my 2007 spring semester at Carnegie Mellon University.
Technical Experience
Modern enterprise systems are hosted on multiple cloud platforms with hybrid integrations and require the knowledge of the various tools and integration patterns across the technological ecosystem. I've been working with the evolution of these tools and their different flavors, which help me learn faster, make more informed architectural decisions, gain trust and support from technical team members, and navigate implementation challenges to support business goals.
- Cloud Architecture
- Microsoft Azure, Azure Kubernetes Services (AKS), Amazon Web Services (AWS), Google Cloud Platform (GCP), Digital Ocean, Terremark, RedHat OpenShift, Key Vault, Container Registry, Managed Identities
- Programming Languages
- JavaScript/TypeScript (React, Angular, Express), Java (Spring, Seam, Core), C#/.NET, C++, C, Python, Regular Expressions, Apex, SuiteScript, ABAP, HTML, XML, YAML, Groovy, JSON, Tailwind/CSS/SASS/LESS, Meta Language, MATLAB
- Single Sign-On
- Entra ID (Azure Active Directory)/Azure B2C, Federation, IBM WebSeal, Oracle Access Manager, Oracle Identity Manager, ForgeRock, CA SiteMinder, Auth0, DuoSecurity, OAuth 1 and 2, Kerberos, Spring Security, OIDC, Passport JS
- Search/API
- Lucene, SOLR, Elasticsearch, GraphQL, OData
- Geospatial
- ArcGIS, Google Maps, Leaf, MongoDB, Elasticsearch, PostGIS
- Payments
- Stripe, Paypal, Visa API, Pay.gov
- Database
- Microsoft SQL DB, Mongo DB, Redis, Elasticsearch, Cassandra, Oracle DB, Postgres, MySQL, Maria, HBase, Liquibase SQL Management, Datalake, Blob, RDS, Dynamo
- Infrastructure
- Azure Active Directory, Intune, Defender, Meraki, Firewalls, Azure Site Recovery, Zerto, Veeam, Kubernetes, Layer 7, Nginx/HTTPD, Virtual Private Network (VPN), Cisco Meraki, Azure, BigIP F5 Load Balancer, CA API Gateway, Firewalls, Symantec Virus Scanner, Hardware Security Module (HSM)
- DevOps & CICD
- Azure DevOps, GitHub, GitLab, Subversion, RCS, Jenkins, Bamboo, Chef, Puppet, Cocoon, Hudson, SonarQube, JS Lint, Artifactory, Nexus, TeamCity, Travis, Terraform
- Automated Testing
- Cypress, Selenium, LoadRunner, Jasmine, Mocha, Mockito, Cucumber, JUnit, QUnit, Karma, Selenium
- Operating System
- Linux (Red Hat, Debian, Ubuntu, Gentoo), Mac O/S, Windows, iOS, Android, Solaris
- Analytics
- Splunk, Azure Insights, ELK, Spark, Flink, AppDynamics, Nagios, Tableau, D3, Highcharts, PowerBI, SolarWinds, Google Ads, Facebook Pixel
- Machine Learning
- Databricks, PyTorch, MLFlow, AutoML, FlinkML
- Automation and Agentic AI
- Zoral, UiPath, Zapier, Open AI API, Claude MCP
- Enterprise Integration
- Azure Service Bus, RabbitMQ, JBoss ESB (Enterprise Service Bus), MuleSoft, Kafka
- Enterprise Systems
- Microsoft Purview, SAP ERP, Salesforce SalesCloud, Salesforce MarketingCloud, HubSpot, Marketo, Jira Service Desk, ServiceNow, Freshworks, NetSuite
Philosophy
I encourage these traits to build collaborative, high-performing teams that leverage collective intelligence to thrive in today's challenging technology landscape. I have in-depth discussion material with real-life scenarios for team building and performance evaluation metrics that empower team members to contribute their best in a positive and productive environment.
Believe in yourself and the team
Enjoy learning
Align values with the organization
Be proactive
Share ideas and perspectives
Be engaged and energetic
Be open-minded
Understand value against time
Be curious
Listen to ideas and perspectives
Be respectful
Build consensus
My focus revolves around building and retaining existing talent but having a strong pipeline for new talent is crucial to maintain high-performing teams especially during growth phases. I've worked with internship, employment, and research partnerships with universities and agencies to strengthen talent pipelines and updated career roadmaps and evaluation metrics for roles bolstered with interview training sessions to support distributed and aligned hiring.